Assignment: Challenges of Credibility

Assignment: Challenges of Credibility

Assignment: Challenges of Credibility

Assignment: Challenges of Credibility

6 Leadership and Influence 165 Credibility: The Key to Successful Influence 166

Dimensions and Challenges of Credibility 167 Building Your Credibility 168

Compliance-Gaining Strategies 171 Developing Argumentative Competence 176 The Leader as Negotiator 181

Creating a Cooperative Climate 182 Perspective-Taking Skills 184 Negotiation as Joint Problem Solving 186

Resisting Influence: Defending against the Power of Mental Shortcuts 188

CHAPTER TAKEAWAYS 193 ■ APPLICATION EXERCISES 194 CULTURAL CONNECTIONS: COMPLIANCE GAINING IN CHINA 197 LEADERSHIP ON THE BIG SCREEN: THE CONSPIRATOR 197

7 Leadership in Groups and Teams 199 Fundamentals of Group Interaction 200

Viewing Groups from a Communication Perspective 200 Group Evolution 202

Emergent Leadership 203 How Not to Emerge as a Leader 204 Useful Strategies 205 Appointed vs. Emergent Leaders 206

Leadership in Meetings 206 Group Decision Making 211

Functions and Formats 211 Avoiding the Pitfalls 214

Team Leadership 217 When Is a Group a Team? 217 Developing Team-Building Skills 218 Project Leadership 224 Leading Virtual Teams 228

CHAPTER TAKEAWAYS 230 ■ APPLICATION EXERCISES 232 CULTURAL CONNECTIONS: DEVELOPING A GLOBAL TEAM CHARTER 233 LEADERSHIP ON THE BIG SCREEN: THE WAY BACK 233

Hackman-Johnson 6E.book Page ix Tuesday, March 12, 2013 12:54 PM

x Contents

8 Leadership in Organizations 235 The Leader as Culture Maker 236

Elements of Organizational Culture 236 Shaping Culture 239 Creating an Adaptive, Learning, Trusting Culture 246

The Leader as Sensemaker 254 Intergroup Leadership 258 The Power of Expectations: The Pygmalion Effect 259

The Communication of Expectations 261 The Galatea Effect 263 Putting Pygmalion to Work 264

CHAPTER TAKEAWAYS 265 ■ APPLICATION EXERCISES 267 CULTURAL CONNECTIONS: YUM BRANDS SERVES UP A

GLOBAL APPROACH TO ORGANIZATIONAL CULTURE 268 LEADERSHIP ON THE BIG SCREEN: THE SOCIAL NETWORK 269

9 Public Leadership 271 The Power of Public Leadership 272 Leading Public Opinion through Public Relations 272 Influencing Audiences through Public Address 276

A Key Leadership Tool 276 Developing Effective Public Speeches 277

Persuasive Campaigns 285 Characteristics of Successful Campaigns 286 Campaign Stages 289

Collaborative (Integrative) Leadership 291 Attributes 292 Skills 292 Behaviors 292

CHAPTER TAKEAWAYS 294 ■ APPLICATION EXERCISES 295 CULTURAL CONNECTIONS: PUBLIC SPEAKING IN KENYA 296 LEADERSHIP ON THE BIG SCREEN: THE KING’S SPEECH 296

10 Leadership and Diversity 299 Managing Diversity—The Core of Leadership 300 Understanding Cultural Differences 300

Defining Culture 300 Classifying Cultures 302 Cultural Synergy 310

Fostering Diversity 312 The Benefits of Diversity 313 Obstacles to Diversity 315 Promoting Diversity: Overcoming the Barriers 317

Hackman-Johnson 6E.book Page x Tuesday, March 12, 2013 12:54 PM

Contents xi

The Gender Leadership Gap: Breaking the Glass Ceiling and Navigating the Labyrinth 320

Male and Female Leadership Behavior: Is There a Difference? (And Do Women Make Better Leaders?) 321

Creating the Gap 324 Narrowing the Gap 326

CHAPTER TAKEAWAYS 329 ■ APPLICATION EXERCISES 331 CULTURAL CONNECTIONS: THE NOT SO

UNIVERSAL LANGUAGE OF SPORTS 332 LEADERSHIP ON THE BIG SCREEN: PARADISE ROAD 333

11 Ethical Leadership and Followership 335 The Importance of Ethics 336 The Ethical Challenges of Leadership:

Casting Light or Shadow 336 The Challenge of Information Management 336 The Challenge of Responsibility 338 The Challenge of Power 338 The Challenge of Privilege 340 The Challenge of Loyalty 341 The Challenge of Consistency 342

Components of Ethical Behavior 343 Component 1: Moral Sensitivity (Recognition) 343 Component 2: Moral Judgment 345 Component 3: Moral Motivation 346 Component 4: Moral Character (Implementation) 346

Ethical Perspectives 348 Kant’s Categorical Imperative 348 Utilitarianism 349 Justice as Fairness 349 Virtue Ethics 351 Altruism 356 Leaders as Servants 358

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

  • The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.ADDITIONAL INSTRUCTIONS FOR THE CLASS

    Discussion Questions (DQ)

    • Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
    • Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
    • One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
    • I encourage you to incorporate the readings from the week (as applicable) into your responses.

    Weekly Participation

    • Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
    • In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
    • Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
    • Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.

    APA Format and Writing Quality

    • Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
    • Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
    • I highly recommend using the APA Publication Manual, 6th edition.

    Use of Direct Quotes

    • I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
    • As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
    • It is best to paraphrase content and cite your source.

     

    LopesWrite Policy

    • For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
    • Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
    • Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
    • Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.

    Late Policy

    • The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
    • Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
    • If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
    • I do not accept assignments that are two or more weeks late unless we have worked out an extension.
    • As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

    Communication

    • Communication is so very important. There are multiple ways to communicate with me: 
      • Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
      • Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.

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