BUSI 310 TEST(2)

1.A university has just formed a board of trustees and invited 25 of its wealthiest alumni to join the board. Which of the following is being adopted by the university?

A. smoothing

B. cooptation

C. competitive intelligence

D. divestiture

E. scaffolding

2.In the context of the levels of planning, the formal planning model is _____, with top-level strategies flowing down through the levels of the organization into more specific goals and plans.

A. horizontal

B. hierarchical

C. tactical

D. concentrated

E. uncertain

19.The level of planning involving the longest time horizon, usually ranging from three to seven years, is

A. operational planning.

B. missionary planning.

C. tactical planning.

D. departmental planning.

E. strategic planning

3.To be effective, an organization’s strategic plans should focus on

A. goals that are different from those of its tactical plans and operational plans.

B. goals that are different from those of its tactical plans yet the same as the operational plans.

C. goals that are aligned with its tactical plans and operational plans.

D. goals that are aligned with its tactical plans yet different from the operational plans.

E. goals that are strategic yet differ from the operational plans

4.If an organization’s culture is externally oriented and focused on control with its primary objectives as productivity, planning, and efficiency, it could best be described as a(n) _____ culture.

A. group

B. hierarchical

C. rational

D. adhocratic

E. values-oriented

5.In the context of the planning process, which of the following statements is true of the step that involves monitoring and controlling performance?

A. It identifies the priorities and trade-offs among the goals and plans.

B. Managers must continually monitor the performance of their work units against the unit’s goals and plans.

C. It is the first step taken by managers in the planning process.

D. Managers need to restart the planning process after plans are implemented improperly.

E. Managers consider monitoring and controlling performance as the most important step in the planning process

6.When Carousel Corp. advertises its soap products as better than the soap products of Rhye Corp., Carousel is demonstrating

A. competitive aggression.

B. competitive pacification.

C. benchmarking.

D. smoothing.

E. co-optation

7.________ is a technique that helps managers summarize relevant and important facts from the internal and external analyses of an organization in order to formulate strategy.

A. The BCG matrix

B. A SWOT analysis

C. Benchmarking

D. Diversification

E. A functional strategy

8.In the context of formal decision making, which of the following is indicated by negative feedback?

A. Too much time has been dedicated in implementing the decision.

B. Implementation of the decision may need more resources.

C. The decision has been made under undue pressure from top management.

D. The problem has been incorrectly diagnosed.

E. The decision has been unfairly beaten down by competitors.

9.A centralized, organic approach with direct supervision for managing uncertainty is ideal for which of the following environments?

A. stable and complex

B. complex and dynamic

C. dynamic and simple

D. simple and stable

E. stable and dynamic

10.In _____ planning, frontline managers usually focus on routine tasks such as production runs, delivery schedules, and human resource requirements.

A. acquisition

B. feasibility

C. tactical

D. operational

E. strategic

11.Which stage of the planning process is Jekyll Corp. involved in if it is assessing how well alternative plans meet high-priority goals while considering the cost of each initiative and the likely investment return?

A. implementing goals and plans

B. selecting goals and plans

C. analyzing the situation

D. monitoring and controlling performance

E. evaluating goals and plans

12.A decentralized, bureaucratic approach with standardized skills for managing uncertainty is ideal for which of the following environments?

A. stable and complex

B. complex and dynamic

C. simple and stable

D. dynamic and simple

E. stable and dynamic

13.Functional strategies are implemented

A. only at the top levels of management.

B. by each appropriate area or unit.

C. only at the employee level.

D. at one time by the organization as a whole.

E. by the stakeholders

14.The _____ step in the formal planning process, monitoring and controlling performance, identifies the priorities and trade-offs among the goals and plans.

A. second

B. third

C. fourth

D. fifth

E. sixth

15.Discounting the future refers to

A. focusing on gains in the long run.

B. failing to consider inflationary costs.

C. underestimating the short-term effects of a decision.

D. valuing short-term benefits more heavily than long-term benefits.

E. failing to consider the effects of new entrants into the industry.

16.Which of the following is a final consumer?

A. Customer

B. retailer

C. broker

D. distributor

E. supplier

34.Which of the following leadership styles is associated with a hierarchical culture?

A. coordinator, organizer

B. production, and achievement, oriented

C. risk taker

D. innovator, entrepreneur

E. mentor, facilitator, and parent figure

17.A hierarchical organizational structure values _____ and assumes that individuals will comply with the organizational mandates when roles are stated formally and enforced through rules and procedures.

A. change

B. stablity

C. flexibility

D. external control

E. business acumen

18._____ is independent action to improve relations with competitors.

A. Competitive intelligence

B. Coalition

C. Cooptation

D. Competitive aggression

E. Competitive pacification

19.A popular low-cost airline, Parson Corp., has gone out of business. Although the service and price provided by the airline was what customers wanted, the larger airlines were able to drive the low-cost airline out of business through an aggressive price war. Which component of the competitive environment does this illustrate?

A. customers

B. competitors

C. regulators

D. economic factors

E. threat of new entrants

20.Which of the following is the deepest level of organizational culture?

A. unconscious assumptions

B. values

C. desirable behaviors

D. individual talents

E. ancillary activities

21.The first step in an ideal decision-making process is to

A. make a choice.

B. evaluate alternatives.

C. implement the decision.

D. generate alternative solutions.

E. identify the problem

22.According to the _____ plan of Neon Inc., if expansion to new markets in Australia does not materialize, the company will strive for expansion in Asia.

A. operations

B. internal

C. contingency

D. standing

E. start-up