MHC 6303 5-2B

Course Project Task 3

Part I

You will build on the analysis done in the previous weeks to create a quality management plan. Use the three steps of the Shewhart Cycle—Do, Check, Act—to complete your quality management plan.


Create a “balanced scorecard” and a “dashboard” specific to the areas of improvement in your quality management plan to describe performance measurement tools that are broad in scope but summarized in a few key indicators.

Using the selected healthcare operating Week, create a specific dashboard for an operating Week of a healthcare organization.

On the basis of identified weaknesses, the improvement implementation plans, and your knowledge of the Week:

  • Create four categories of measurement. They must include both clinical and financial categories. Describe the categories and write a justification for each.
  • For each category, create at least three specific performance measures. For each measure, describe how it is calculated and where the data can be found.
  • Explain how the performance measures may change if the Week of analysis is the organization as a whole and not a specific operating Week.
  • create a 3-5 page document on this aspect of the assignment.
  • Cite all sources using APA format.
  • attachment


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