MHC 6303 5-2B

Course Project Task 3

Part I

You will build on the analysis done in the previous weeks to create a quality management plan. Use the three steps of the Shewhart Cycle—Do, Check, Act—to complete your quality management plan.

Tasks:

Create a “balanced scorecard” and a “dashboard” specific to the areas of improvement in your quality management plan to describe performance measurement tools that are broad in scope but summarized in a few key indicators.

Using the selected healthcare operating Week, create a specific dashboard for an operating Week of a healthcare organization.

On the basis of identified weaknesses, the improvement implementation plans, and your knowledge of the Week:

• Create four categories of measurement. They must include both clinical and financial categories. Describe the categories and write a justification for each.
• For each category, create at least three specific performance measures. For each measure, describe how it is calculated and where the data can be found.
• Explain how the performance measures may change if the Week of analysis is the organization as a whole and not a specific operating Week.
• *OPEN THE ATTACHED DOCUMENT TO SEE THE OPERATING WEEK PREVIOUSLY WORKED ON*
• create a 3-5 page document on this aspect of the assignment.
• Cite all sources using APA format.