Question 4 Decision making, leadership and change management – case study

Question 4 — Decision making, leadership and change management – case study (14 marks) (Max. 300 words)

Case study: As the Vice Chancellor (VC) of Western Sydney University (WSU), you are required to manage the compliance status of fully vaccinated students, staff and other on-site stakeholders once 70 per cent double dose vaccination is achieved across the state of NSW. The state government has announced, under the public health orders, the requirement for university stakeholders to carry a vaccination passport at all times whilst on campus. All stakeholders must continue to maintain social distancing and mask wearing is mandatory whilst on campus. This is to ensure students are able to return to university in a safe and timely manner, and staff remain employed. As the VC, you are to develop plans to ensure the safe transition for all stakeholders back to the WSU campuses across NSW. This requires revisiting current policies and procedures relevant to decision making, change and innovation, and operations at WSU during this time.

1. Describe, using examples, the decision-making process needed by the VC to ensure WSU is compliant with the government’s public health orders and has considered the needs of all stakeholder groups (vaccinated and unvaccinated) (6 marks)
2. Based on your response in section A: Discuss the internal forces for change within this senario. Provide examples (4 marks)

Examine the role of operations managerment in this process? Provide examples (4 marks)

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